LC Networks sells, installs, and configures, Cisco VoIP phone systems like Cisco Unified Communications UC500 Series for Small and Medium Business. LC Networks staffs experienced, Cisco certified, Cisco Engineers to aid in configuring, installing, and troubleshooting Cisco Unified Communications UC500 Phone Systems. At LC Networks we staff experienced Cisco certified engineers that specialize in Cisco VoIP products to ensure your business uptime and security.

At LC Networks we work around your schedule, 24 hours a day, 7 days a week, 365 days a year. If you're in the market for a Cisco Unified Communications UC500 series phone system, or if your existing Cisco Unified Communications UC500 Phone system is not functioning properly, call LC Networks and one of our engineers can help you be fully functional again in no time.

Cisco Unified Communications 500 Series for Small Business combines voice, data, video, security, and more into one easy-to-manage solution

Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is a unified communications solution for small businesses that provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. This easy-to-manage platform uses business-class, proven unified communications technologies to full advantage and supports flexible deployment models based on your needs-a wide array of IP phones, public switched telephone network (PSTN) interfaces and Internet connectivity. Learn More

Core Components:

  • Cisco Unified IP phones, including wireless handsets and Session Initiation Protocol (SIP) phones
  • Cisco Unified Communications Manager Express for call processing
  • Cisco Unity® Express for voice messaging and Automated Attendant
  • LAN switching: Integrated and expandable through Cisco Catalyst® Express 520 SeriesSwitches
  • Security, firewall, and VPN capabilities
  • Optional wireless LAN capability
  • Cisco Configuration Assistant for GUI-based customization of the solution
Cisco Unified IP Phones

Cisco provides a complete range of Cisco Unified IP phones and communications devices designed to take full advantage of converged voice and data networks, and these devices offer the convenience and user friendliness found in business phones. Cisco Unified IP phones can help improve productivity by meeting the needs of different users throughout the organization. The Cisco Unified IP phone portfolio provides the following:
    • IP phones with LCD displays, including dynamic soft keys for call features and functions
    • Support for information services, including Extensible Markup Language (XML) capabilities
to extend IP phone systems to give IP phone users access to a variety of information such as stock quotes, employee directories, and Web-based content.

Cisco Unified IP phones lead the IP communications device market and provide a complete IP phone system portfolio with ease of use, superior audio quality, increased accessibility for people with disabilities, ergonomic physical design, advanced services, and features. The IP phone portfolio includes options for use from wherever the user is located: the company lobby, the manufacturing floor, the executive suite, at home, on the road, or in branch offices. Learn More

Cisco Unified Communications Manager Express

Cisco Unified Communications Manager Express is a Cisco IOS® Software solution embedded in the Cisco Unified Communications 500 Series appliance that provides call processing for Cisco Unified IP phones. Simple to deploy, administer, and maintain, Cisco Unified Communications
Express is a reliable, feature-rich telephony solution.

Cisco Unity Express

Embedded Cisco Unity Express enables voicemail, desktop messaging, and Automated Attendant services for increased customer service and rich employee communications experience.

Cisco Unified CallConnectors for Desktop Applications

The Cisco Unified Communications 500 Series integrates with common Windows desktop applications to give small business owners access to productivity gains once available only to large businesses. With Cisco Unified CallConnectors, customers can integrate their Cisco Unified
IP phones with common applications including Microsoft Outlook, Internet Explorer, Microsoft Dynamics CRM or Salesforce.com CRM.
Integrated Network Firewall and Security Security is a fundamental building block of any network, and Cisco products play an important role
in embedding security at the customer’s access edge. The Cisco IOS Firewall is a stateful-inspection firewall available with the Cisco Unified Communications 500 Series. Built from market leading Cisco PIX® Firewall technologies, Cisco IOS Firewall is supported on the Cisco Unified
Communications 500 Series platform as a base feature. Cisco IOS Firewall is an ideal single-box solution for protecting the WAN entry point into the network.

Virtual Private Networking

VPNs carry private data over a public network and extend remote access to users over a shared infrastructure. VPNs maintain the same security and management policies as private networks and are the most cost-effective means of establishing point-to-point connection between remote users and a central network. VPNs have been the fastest-growing form of network connectivity, and Cisco takes this approach to a new standard by making VPN functions an integral part of the Cisco Unified Communications offering. The Cisco Unified Communications 500 Series includes built-in hardware-based encryption acceleration that offloads IP Security (IPsec), Advanced Encryption
Standard (AES), Data Encryption Standard (DES), and Triple DES (3DES) encryption and VPN processes to provide increased VPN throughput with minimal effect on the Cisco Unified Communications 500 Series CPU.

LAN Switching

The Cisco Unified Communications 500 Series has an integrated managed Ethernet switch that provides 8 ports of 10/100 Power over Ethernet (PoE) optimized for integration with the Cisco Smart Business Communications System. Additionally, the system capacity can be expanded by
connecting the recommended Cisco Catalyst Express 520 Switch. The Cisco Catalyst Express 520 Switch provides 8 additional ports of 10/100 PoE and it ships with a predefined software configuration to work immediately with the Cisco Unified Communications 500 Series for Small Business

Wireless Mobility Services

The Cisco Unified Communications 500 Series supports an optional integrated wireless LAN (WLAN) access point for secure WLAN connectivity. Small businesses can easily extend access to data applications as well as WLAN telephony. Wireless services allow greater mobility for employees, partners, and customers, resulting in increased productivity.

Cisco Configuration Assistant

Cisco Configuration Assistant, a PC-based intuitive GUI configuration tool, is an integral component of the Cisco Smart Business Communications System. With a focus on ease of use, the Cisco Configuration Assistant simplifies configuration of multiple technologies—unified communications, switching, routing, security, and wireless. Cisco Configuration Assistant simplifies telephony configuration and provides follow-up support to facilitate easy modification. Features include an interactive topology view, front-panel views of devices, and drag-and-drop Cisco IOS Software upgrades.

Architecture Features and Benefits

The Cisco Unified Communications 500 Series is an all-in-one unified communications solution that integrates voice, data, video, security, wireless, and management into one platform. It brings unified communications to small businesses and organizations by providing a simplified, affordable solution that is easy to configure, deploy, and manage. By combining call control, messaging, and mobility into one device, the Cisco Unified Communications 500 Series eliminates the added costs of multiple servers and provides a solution that is easy to set up and manage at a lower price point.
Features

  • Call processing through Cisco Unified Communications Manager Express
  • Integrated voicemail and automated attendant through Cisco Unity Express
  • Support for up to 50 phones in multiple locations (with expansion capabilities up to 64 users)
  • Integrated business productivity applications
  • Basic call center capabilities
  • Support for music on hold
  • Optional wireless access
  • Full functionality for remote staff and teleworkers
  • Integrated voicemail to email capabilities
  • Support for integrated video calls
  • Fax to email capabilities
  • Single-number reach functionality between desk phone, softphones, remote or teleworker phones, and mobile phones
  • Voice: Use advanced communications capabilities including telephone call processing, voicemail, automated attendant, and conferencing functions to respond to customers faster and save money on long-distance charges
  • Video: Conduct face-to-face meetings through video calls with Cisco Unified Video Advantage (requires Cisco USB Camera)
  • Wireless: Help employees be more productive and collaborate better through access to applications and information from anywhere they work
  • Productivity: Use with integrated Smart Business Productivity Applications and existing desktop applications such as calendar, email, and customer relationship management programs
  • Secure Routing: Reduce business risks associated with viruses and other security threats. Learn More

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